Shipping Policy

At Twenty Times Two, we want to make sure you receive your order as soon as possible. 

Shipping Rates

For orders under $110.00 there is a flat-rate shipping fee of $7.00. Anything over $110.00 shipping is free.

Processing Time

Generally with contact lenses, handling time is 2-3 business days. For accessories, handling time is 1-2 business days. Glasses, please allow 2-3 weeks for delivery. Please note processing times are longer during busy periods and public holidays. 

Shipping Methods

Our prefered shipping courier is Australia Post, however if you have a prefered courier of choice please leave a comment in the order and we will try our best to accomodate. 

Order Tracking

Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to check the status of your order at any time.

Delivery Timeframes

For items with handling time longer than 3 business days (excluding weekends and public holidays), your item will automatically be upgraded to Express via Australia Post. Delivery times vary depending on the shipping method and destination. Regular post is estimated 5-7 business days to major capital cities. 

Delivery Issues

If your package is lost, damaged or stolen in transit, please contact us immediately at admin@twentytimestwo.com.au. We will work with the carrier to resolve the issue as quickly as possible.

We do not ship outside Australia. 

If you have any questions or concerns regarding our shipping policy, please contact us at admin@twentytimestwo.com.au.